member benefits

Membership Benefits

NPRN is committed to help organizations grow their business by enabling to provide service to their customer anywhere in North America.

NPRN is a unique multi-vendor partnership of independent dealers and resellers who share resources and expertise to manage and repair printers across the

Benefits members enjoy include:

  • One flat fee per service call
  • No Call-back costs
  • No travel charges
  • No multiple labor charges
  • Under 4 hour response time
  • 95% 1st time fix
  • Certified technicians
  • Known technicians in each area
  • No shipping charges on parts
  • No invoicing problems
  • Expand service coverage into non-member areas on demand
  • Preferred pricing on parts and supplies
  • Preferred pricing on marketing and sales programs from partners
  • 1 year warranty on fusers
  • Customer Self-Help videos
  • Customer Change Management video
  • Consulting on MPS program implementation